UX examines the ways that our users experience libraries and how users interact with library staff and other departments across the organization.
We combine three approaches:
- doing ethnographic and observational studies
- conducting usability tests
- creating compelling experiences
Collaborating with librarians in other departments throughout the library, we use this data to help inform the decision-making process about current and future library services.
Our usability testing informs the development and maintenance of our web and mobile interfaces.
Our Services, Requests and More
Address & Location
User Experience Office
Fondren Library MS 44
P.O. Box 1892
Houston, TX 77251-1892